Logistics Co-Ordinator sought by successful manufacturing business which has increased its turnover and profitability throughout 2020. An interesting role that combines the co-ordination of shipping products to UK, European and US customers whilst closely account managing the business’s main European distributor.
You will act as the main point of contact via telephone/e-mail for international and UK customers in respect of orders, product queries, returns, complaints/delivery issues, etc., work closely with carriers/Freight Forwarders and ensure that all despatch documentation is correct and prepared in a timely fashion. This will include RAMS documentation for installation teams who will be installing the products when they are delivered to site and ensuring that correct customer consignment codes are used and that branded packaging and crating is available for order fulfilment.
The Logistics Co-Ordinator should have prior experience in a similar role, preferably in the manufacturing sector, where you will have demonstrated excellent communication, administrative and organisational skills and your flair for providing optimum levels of Customer Service. You should be familiar with ERP and Microsoft Office and have a positive, friendly demeanour. The ability to multi task and prioritise in a busy environment is essential.